Thermostat Warranty
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Products Reptile Guide
Products Reptile Guide

Thermostat Warranty Guide

All of our HabiStat thermostats come with a manufacturer's warranty.

Classic Thermostat: 5 Years

Digital Thermostat: 1 Year

Before completing our Warranty Form please run through the most common solutions for your thermostat with our troubleshooting guides:

Has your Thermostat Quick Blow Fuse Blown?

If you are having issues with your HabiStat Thermostat, the most common cause is a blown quick blow fuse, this can occur after a bulb has blown or a power surge. To provide a quick solution to this please check out our guides below:

Classic Thermostat

Standard HabiStat Thermostat Video Guide PDF Guide

Digital Thermostat

HabiStat Digital Thermostat Video Guide PDF Guide

Does your Thermostat use a Bulb Heater?

If you are using a bulb heater, we recommend you perform a health check on your fitting to ensure you have a firm connection and that this is not the cause of your blown fuse.

Classic Thermostat

Collection of BulbsVideo Guide Pdf Guide

Is your thermostat showing an ERR error code?

The ERR error code will show when the set temperature exceeds the over temperature alarm, to reset the device please follow the video below.

Digital Thermostat

HabiStat Digital Dimmer Thermostat with Err CodeVideo Guide

Is there a problem with Digital Thermostat settings?

If you are using a digital thermostat and your quick blow fuse is not affected, the most common cause of faults in this range is when settings have been altered inadvertently. We recommend you check through your settings using the step-by-step instructions for your thermostat below.

Digital Dimming 

HabiStat Digital Dimmer ThermostatVideo GuidePDF Guide

Digital Temperature Day & Night

HabiStat Digital Temperature Day & NightVideo GuidePDF Guide

Digital Temperature

HabiStat Digital Temperature ThermostatVideo GuidePDF Guide

Thermostat Return Instructions

If your Thermostat is still not working please complete and return our Warranty Form below to info@habistat.com. You will need to include proof of purchase if not repairs are subject to a repair charge.

WARRANTY FORM

Once received we will notify you with further instructions on how to send your faulty thermostat in to us for repair.

PLEASE NOTE: From the date of purchase all HabiStat Classic Thermostat’s come with a 5 year warranty. All Digital Thermostats come with a 1 year warranty. 

01223 208261

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